Archive for August, 2007

Greek Fires – Please donate via netenberg.com

If you have a web hosting account with cPanel, chances are that you use Fantastico, by Netenberg. Its founder Ilias Moisidis will pass on all donations made via PayPal to the appropriate relief agencies who are looking after the victims of the fires in Greece. Visit http://www.netenberg.com for a donation link.

Popularity: 32% [?]

Google CPA, Meet Google Checkout

I was reading a CNET blog post Google deems cost-per-action as the ‘Holy Grail’ by Stephan Spencer. At the Search Engine Strategies (SES) conference in San Jose, Marissa Mayer, Google’s VP of Search Product and User Experience, delivered a keynote in which she talked, inter alia, about the Cost Per Action (CPA) model for advertisers and that it is a long way off.

In a CPA scenario, the advertiser pays only when a pre-agreed action takes place, such as filling out a form, making a purchase, speaking to the advertiser by phone, etc. Google has been testing CPA with select AdWords advertisers in several ways.

For example, in its Click to Call experiment, the advertiser bids, say, $25 as opposed to $2 per click to have a high position (subject to other factors, such as Quality Score) but pays only if someone clicks and speaks to the advertiser via the Google-arranged phone call. The high bid makes it fair to regular PPC advertisers who pay for every click, fraudulent or otherwise, who are also bidding high to be in the higher PPC positions. The CPA bid could be 8 to 12 times higher – I have no idea how it is worked out, but Google has access to the conversion stats of advertisers if they choose to track conversions for online transactions. Where e-commerce is present, it is easy to tell what percentage of clicks end in transactions.

If CPA does catch on, Stephan opines that SEO will become more diversified into helping clients with conversions, perhaps by offering organic search cost-per-click (CPC) which is offered, coincidentally, by his own company. :smile: Yes, a few SEO companies are already offering similar solutions.

Google apparently uses the example of buying an airline ticket to explain the CPA scenario. As things stand, I don’t think this would happen. For one, affililate commissions on airline tickets are low and probably impractical for cheap fares.

Google Checkout and CPA

Google SERPGoogle’s PayPal-like offering is Google Checkout, which I rarely encounter in real life, where PayPal is still king. Over 12 months ago, Om Malik wrote about some connection between Google Checkout and CPA, and a few others linked to his post, but I haven’t seen the obvious killer connection that is staring Google in its face.

There is some unused space on a Google search results page that could be reserved for CPA without making it too expensive. For example the 8 ads on the right could have some CPA ads interspersed, say in the fourth and lower positions. Or they could start below the least attractive 8th PPC ad but be highlighted to draw eyeballs that would not otherwise be looking here. The usability experts can work something out. Or, Google could use something like Peel-Away Ads for CPA advertisers.

The way Google can win at CPA is to leverage Checkout by offering cheap CPA clicks to advertisers who switch to it exclusively for e-commerce. As Checkout transactions are visible to Google, it would be easy to measure the conversions (Actions). How about a tiered price structure:

  • Sale CPA = 50% of Checkout sale amount or Average CPC rate x 5, whichever is lower
  • Form Completion CPA = Average CPC rate x 3

I am just throwing some numbers there – don’t take them literally. The final numbers should make business sense to the advertiser.

Popularity: 46% [?]

Google Maps go fuzzy

The Sydney Morning Herald reported “MUCH of Sydney’s city centre as it appears in the satellite images on Google Maps Australia has been fuzzed out, just weeks before the Asia-Pacific Economic Co-operation summit.” Naturally, Google has blamed it on a “commercial issue” with its imagery supplier, just as there was an issue with maps of Washington DC. I believe Google completely and implicitly and so should you.

Fuzzy map

(I too had “technical issues” with my  screenshot above)

It would help everyone henceforth if all conferences requiring top security are held in Davos, Switzerland – a place that seems to have no other useful purpose. This would solve all commercial issues and we could get on with more important matters.

Popularity: 20% [?]

The Planet’s 24×7 support isn’t

The PlanetI was cancelling my dedicated server at The Planet (EV1) and noticed that cancellations have to be confirmed by telephone or chat. I tried to reach customer service or technical support, both of whom are advertised as 24×7, but both were offline. Perhaps their definition means “24×7 during business hours”?

Popularity: 28% [?]

Pay for more Google storage

I have a Gmail account but I never use it. I have so many domains that I don’t need to rely on Gmail or Hotmail to store my email. Unlike many business owners who use Hotmail or Gmail as their official addresses, I think it is more professional to use one’s business domain for email. For those who use anything that is free, Google has bad news.

Storage fees at Google

Unless you receive a lot of emails with large attachments, you shouldn’t reach these limits, but if you use Google Apps or Picasa Web Albums, you will need extra space before long.

Popularity: 17% [?]

Become a Google Business Referral Representative

Make as much as $10!

If you live in the US and have access to a PC and a digital camera, you could make as much as $10 by becoming a Google Business Referral Representative. To earn this, you will have to be accepted by Google and then you will visit local businesses, get their details and pass them on to Google. At this point you will get $2. When the business confirms the accuracy of the details, you get another $8. No, you cannot claim any expenses. This is really cheap data collection for Google. Comment below if you plan to sign up.

Popularity: 14% [?]