There is a shorter version on YouTube, but it is worth hearing all 54 minutes of this interview by Charlie Rose with Marissa Mayer, VP of Search Product and User Experience, Google.
Search Engine Roundtable has an interesting post by Barry Schwartz about how Google Maps makes it easy for anyone to edit a business listing to say that it has closed permanently. I knew that Circuit City will shut its doors forever tomorrow and I looked for one that had already been marked “Place Closed” in Google Maps. No, that wasn’t me, as it seems that someone at Google has to approve these submissions. Read Barry’s article for a full account of how this happens. The problem shouldn’t worry anyone who has claimed their entry, but unclaimed entries without a point of contact may make it impossible for Google to check with the business owner. As this news spreads, I expect the feature’s process to be tightened up.
This is not news in North America, where Google introduced last July an input field for your postcode or suburb presumably so that subsequent results would be localised for you. I just saw it for the first time in Australia.
This appears to be a test, as I could not reproduce it for other words I tried, e.g. pillows. It would seem that certain words have been identified as “local shopping” keywords, and Google would like to display results that it presumes come from local businesses.
I didn’t notice any difference in the SERP other than the input box disappeared after I nominated my postcode, so this test might be limited to seeing how many people use it.
Nonetheless, this supports my previous post that SEO will get harder as more and more users begin to localise their results. They don’t need to log in but some people will not remember many months later that they had localised their Google experience.
WebProNews reports yet another Google experiment for selected users where they see a “My preferred site” link to the left of the URL in a search result. The idea is that users who are constantly choosing certain sites will prefer to see results from those sites over others that might rank above it. Users need to log into their Google accounts to make this possible. I cannot see this experiment from Australia so far.
Some weeks ago, Google allowed logged-in users to vote out certain sites so that they would not be shown in subsequent searches. That alone promped SEOs to speculate that Google may well take these votes into consideration at some point. Google is already showing localised results in some parts of the US and now here is the latest experiment where positive votes are being studied.
Who knows – perhaps Google could compare both negative and positive votes from a large sample to smooth out artificial voting schemes? At the moment, one does not have to log into Google, but it wouldn’t be too difficult to introduce inducements that will compel the majority to be logged in. No other search engine poses even a mild threat, so there won’t be any likelihood of users defecting to other search engines.
Such uncertainty for ranking-centric SEO was a common theme at the recent Webmasterworld conference last November. Many of my SEO peers are in agreement that it is a matter of time before two users will see different rankings owing to personalisation and localisation. Most reputable SEO companies are no longer offering a “Top 10” ranking, so what are their customers buying?
I feel strongly that there will always be a place for applying proven on-page and off-page SEO techniques to websites to give them a fighting chance to rank high for someone, somewhere. If these sites also do “the right thing” and offer excellent, sticky content for their audience, then high rankings will be enjoyed by most users. What do you think?
Danny Sullivan has made a thought-provoking post concerning possible changes to the Google Search engine. It is about some testing that has been seen by some users. Do visit his site to read the details and see the images, but here is why some of these changes could be relevant to SEO:
Enhanced Listings. Citysearch (US version) is supplying restaurant ratings to Google. I can’t see this test yet, but reading between the lines tells me that restaurant site owners may need to get into Citysearch and/or supply some restaurant data in a structured manner.
Pagelinks. This is a new term coined by Danny. He is seeing search results where the snippet includes a “Jump to” to an anchor link on the same page. In the example search of “monopoly rules property” the destination page contains a menu at the top left, where the word “property” links to rules about that topic lower down the same page. This tells me that we may need to insert more anchor links where possible and it makes sense to do so.
Automatic Spelling Correction. I can see this test in Australia. If you type what looks like a spelling mistake, Google shows the top two results as the best “Did you mean?” guesses. The SEO implication is that we now have yet another SERP where the #1 natural result has been pushed down the page.
If you haven’t booked a room for your visit to CES 2009 in Las Vegas, you can’t go wrong at $139/night (plus taxes) at the Wynn. The discount coupon code is RHHED07. [No, I don’t get a commission from them]
CntrStg is a big improvement (at least in terms of location) over other blogger activities held in previous years. The venue during CES 2009 is the Wynn hotel, just a short walk from the LVCC. Check out the CntrStg site for details.
It’s a place where bloggers can blog (obviously) using a fast connection and meet others, including vendor reps. The companies presenting there have been requested by the attendees, so there will be a stong affiliation and a better outcome for both parties. Speaking of parties, there will be a few held at this location, but you must register in advance.
It’s the first CES I will miss, as I used to be sponsored by my user group or Microsoft over the years.
Check out Mauricio Freitas’ Geekzone.co.nz and look for the HP competition that he’s running along with a bunch of my other friends from the Windows Featured Communities gang.
The competition doesn’t require you to visit all “50 of the world’s top bloggers”, but you increase your chances of winning up to 50 prizes if you do.[youtube]http://www.youtube.com/watch?v=kNijmnfgg60[/youtube]
In fact, this competition has been running for a while, but I just found out about it, so some of those 50 sites have ended their competitions. My former work colleague at RingCentral (to whom I consulted remotely), Gina Hughes owns Techie Diva, which has a handy list of the closing dates.
This has been a great marketing win-win for both HP and the 50 sites that will get additional sign-ups.
The major networking event of the conference was Pubcon, which was held in the Hofbrauhaus Las Vegas, at 4510 Paradise Rd, Las Vegas, NV 89169. It ran from 1:30 to 5:30 pm. Beer flowed freely in large, heavy steins and was tempered with snippets of sausages.
This was a great place to meet other attendees in the industry. Most of the corporate attendees had left, so that they could enjoy the whole weekend at home, leaving behind just the serious networkers. Almost everyone had time to chat and pose for photos with Matt Cutts.
The WebProNews Video crew was there and filmed some of my co-speakers – Bill Hunt and Bruce Clay. I took the opportunity to interview cameraman Roger Akers – a chat was more like it. He showed me the video camera he uses – it costs over $14,000. As you will see in his Matt Cutts video below, the directional microphone did a great job of cutting out the background roar.
Roger is also working on a feature film with another professional, but he could not reveal the plot. I wished him well on that venture. I mentioned that my son Keith is studying film-making at university, so I had more than a passing interest in his profession.
In the video interview, Matt Cutts repeated the points he made in the Search Engine Smackdown the previous day. Ranking isn’t “dead” per se, but it will be less important because of Universal Search and how using video, audio and other elements will help sites rank on the first page. More WebProNews Videos
Matt showed an HTC G1 phone running Google Android. It looks good but it’s too early to say if it will do better than the iPhone. Lots of people were lining up to be photographed with Matt, including myself. – Stephan Spencer from NetConcepts (left) was also there – not that he lined up for a photo but I asked Matt to pose with him.
More Pubcon photos at Flickr.
The keynote address was delivered by Satya Nadella of Microsoft Live Search.
Table of Contents
E-Commerce and Shopping Cart Optimisation
Rob Snell, Ethan Giffin, Jimmy Duvall
moderator: Joe Laratro
Contextual Ad Program Vendor Roundtable
Microsoft Representative, Shuman Ghosemajumder, Derek Brinkman, Tony Wills
moderator: Heather Lloyd-Martin
Getting Rid of Duplicate Content Issues Once and For All
Rahul Lahiri (no show), Derrick Wheeler, Ben D’Angelo, Priyank Garg
moderator: Rand Fishkin
Ben D’Angelo from Google cited how they handle duplicate issues. They have many systems for de-duping URLs at various stages in the crawl/index pipeline. They cluster pages, then choose the best representative cluster. There are different filters for different types of duplication. Your site is not “penalised” – simply, a duplicate page will not rank high.
How can you avoid dupes?
For exact dupes – use a 301, such as in tracking URLs, www vs non-www situations.
Near duplicates – use noindex / robots.txt, such as in printable pages, PDFs, clones of other sites.
Country domains – a new language is not a dupe. Add unique country content. Use ccTLDs.
URL parameters – if data does not affect the substance of the displayed page, put it in a cookie.
How can you avoid duplication by another site?
If distributing articles, show the original, absolute URL in the content.
Syndicate content that is different to the version on your site
If you use others’ articles, manage your expectations
Scrapers and proxies won’t affect you too much, but if you are concerned
Deborah Wilcox, from Baker and Hostetler, gave a sobering account of the “Million Dollar Domain Case”. In this incident, the plaintiff was punchclock.com. They made software to record worker hours and to calculate payroll deductions.
The defendant was punch-clock.com, a Canadian company that sold into the US and made a similar product. It ranked higher in a search and the company ignored a C&D in 2001.
There was a Florida lawsuit in 2007. The defendant defaulted, so the judge ruled in favour of the plaintiff. In brief, the defendant had to transfer the domain name and pay over $1,000,000 in damages and corrective AdWords advertising for seven years!
CSS and HTML Coding Today
Ted Ulle, Marc Juneau, Bryan Gmyrek, Lachlan Hunt
moderator: Lawrence Coburn
Bryan Gmyrek gave examples of how you can work with datafeeds with the help of PHP, Perl and databases.
Interactive Site Reviews : Focus on Organic
Byron White, Scott Hendison, Bruce Clay, Jessie Stricchiola
moderator: Dixon Jones
Podcasting and Podcast Optimisation
Glenn Gaudet, Jay Berkowitz, Cindy Turrietta, Tim Bourquin
moderator: Joe Laratro
Learning To Love Your Quality Score
Michael Stebbins, Jason Cooper, Mary Berk, Dan Sundgren
moderator: Brad Geddes
Linkfluence : How To Buy Links With Maximum Juice and Minimum Risk
Rand Fishkin, John Lessnau, Aaron Wall
moderator: Todd Malicoat
Mostly Viral Top Traffic Alternatives, or SEO on a Shoestring Budget
Brett Tabke, Marty Weintraub, Jessie Stricchiola, Gary Kirk
moderator: Carolyn Shelby
What Every Webmaster Should Know About Code Installation
Marc Juneau, Bryan Gmyrek, Ralf Schwoebel, Todd Keup
moderator: Jake Baillie
Interactive Site Reviews : Focus on E-Commerce
Rob Snell, Ethan Giffin, Bob Rains
moderator: Rob Snell
Top Secret Tools of The Trade
Todd Malicoat, Rand Fishkin, Jessie Stricchiola
moderator: Joe Laratro
Optimising Your Site for Contextual Ads
Matt Daimler, Jaan Janes, Aaron Wall
moderator: Jon Kelly
Optimising Your Site for Contextual Ads
Matt Daimler, Jaan Janes, Aaron Wall
moderator: Jon Kelly
Real-World Low-Risk, High-Reward Link Building Strategies
Eric Enge, Rebecca Kelley, Roger Montti, Greg Hartnett
moderator: Chris Tolles
Effective Domaining Strategies
Jeremy Wright, Jeff Libert, Jay Berkowitz, Victor Pitts
moderator: Michael Bonfils
Information Architecture : Design Mistakes You Can’t Afford to Make
Scott Fegette, Ted Ulle, Daniel Schulman
moderator: Heather Lloyd-Martin
Organic Site Reviews
Greg Boser, Todd Friesen, Jill Whalen
moderator: Tim Mayer
In-House SEO, PPC, and Campaigns
Jessica L Bowman, Allison Fabella, Ana Schultz, Jill Sampey, Dan Perry
moderator: Melanie Mitchell
Taking Your Analytics Data Beyond the Page View
Shuman Ghosemajumder, Geoff Mack, John Marshall
moderator: Joe Laratro
Geoff Mack from Alexa Internet introduced Alexa Research, a new competitive analysis tool in beta release. It shows your web competitors, their success and where they get traffic. You can see their visitor demographics, the upstream and downstream sites, the shared audience, the top URLs, and so on.
You can drill down quite deep and get down to a specific category, whether the site accepts ads, where the company is based, and more. Want to find sites that target a certain demographic, such as a Midddle Eastern female aged 55-64 and living in a certain country, who went to graduate school, and browses from work! If you are fussy, you only want to find a site that has a certain minimum pageviews, minimum monthly growth, etc. Alexa Research can do it.
Community Hacking – 96 Baiting Strategies You Can Employ
Todd Malicoat, Ian Ring, Bill Hartzer, Jane Copland
moderator: Andy Beal
Ian Ring had an intriguing title for his presentation, “Optimising Conversion using Genetics”
Equally as challenging was his assertion that your stylesheet can affect optimal user behaviour. CSS can determine how you display links. Ian introduced “Genetic Algorithms” where user behaviour, namely, clicks could be used to weed out poor CSS values and strengthen favourable ones.
In this ecosystem, survival of the fittest requires a measurement of fitness. This can be any measurable action, such as a click, a transaction, subscriptions, and so on.
Day Two of the Webmasterworld was keynoted by George Wright of Blendtec, better known for the viral video series Will It Blend?. George gave an entertaining presentation about how BlendTec achieved millions of visits (therefore, brand awareness) with a budget of only $50.
When George was new at the company, he noticed piles of sawdust in their demo room and was told that the founder, Tom Dickson, liked to test new components by blending wood and that this was normal. George immediately saw the viral marketing potential and asked Tom for a marketing budget. Tom generously suggested $50, which turned out to be just right.
George bought a lab coat, some marbles, a McDonald’s Happy Meal, a rotisserie chicken, and so on. Each of them was blended by Tom and the video of each experiment was placed on YouTube with some Digg publicity. Some 75 such videos have been released, including some resulting from viewer suggestions.
This fantastic viral marketing campaign has resulted in:
65 million views on YouTube (34th most subscribed channel)
120 million views on the willitblend.com site
200,000 subscribers
700% increase in retail product sales and a pull-through effect on B2B product lines
Great brand awareness, including a mention in US Congress
BlendTec has no need to spend money on traditional advertising. In fact, a radio station in New Mexico pays them to make blend videos, then shows them on local TV as commercials for their blend of music – this must be the only marketing department that generates revenue!
Table of Contents
Analytics Vendors and Package Implementation
Brett Crosby, Richard Zwicky, Jamie Smith
moderator: Melanie Mitchell
Local and Mobile Search
Shailesh Bhat, Alex Porter, Chris Zaharias, Gregory Markel
moderator: Andy Beal
Brand Management
Brian Combs, Lauren Vaccarello, Tony Wright, Jessica L Bowman
moderator: Joe Laratro
Brian Combs is an SVP and Chief Futurist at Apogee Search. His message was that reputation is best protected before a problem occurs. It gets harder once the mud starts flying. Precautions you can take include:
Monitoring online conversations
Using consistent language
Create and propagate several websites for your company.
If the problem has arisen, then you should engage with the aggrieved person in a professional, non-defensive manner. Learn to recognise trolls and avoid them.
Set up multiple sites for products, perhaps a microsite for a problem that has gained widespread attention and encourage traffic to it (rather than your main site). Encourage positive articles on third-party sites. This does not mean pay-to-blog posts, editing Wikipedia, Googlebombing or other deceptive tactics!
Webhosting Industry Overview
Aaron Phillips, Ben Fisher, Amy Armitage, (Curtis) R. Curtis
moderator: Aaron Shear
Real-World Winning Tactics for Content Creation
Rupali Shah, Robin Liss, Ted Ulle
moderator: Derrick Wheeler
Interactive Site Reviews: Focus – Social Media
Brent Csutoras, Tamar Weinberg, Bill Hartzer, Michael Gray
moderator: Todd Malicoat
SEO Design and Organic Site Structure
Mark Jackson, Lyndsay Walker Blahut, Aaron Wall, Alan K’necht
moderator: Todd Friesen
How SMBs Can Use PR Campaigns To Grow Traffic
Lisa Buyer, Robin Liss, Greg Jarboe, Jiyan Wei
moderator: Michael McDonald
Competitive Intelligence : Know Thy Competitor Well
Jake Baillie, Andy Beal, Larry Mersman, William Atchison
moderator: Bruce Clay
Andy Beal described a lot of useful websites that you can leverage to spy on your competitors:
Ground-Up SEO Content Development as Pure Business Strategy
Heather Lloyd-Martin, Matt Tuens
moderator: Gillian Muessig
Interactive Site Reviews: Focus on Brand and Social Reputation Management
Brian Combs, Tony Wright, Geoff Livingston, Bill Hartzer
moderator: Alex Bennert
SEO and Big Search
Melanie Mitchell, Dave Roth, Maile Ohye, Derrick Wheeler
moderator: Joseph Morin
Alternative Discovery and SEO – Feeds, PDFs, and Blog SEO
Rick Klau, Stephan Spencer, George Aspland, Greg Jarboe
moderator: Joe Laratro
George Aspland talked about optimising PDFs to facilitate alternative discovery. For example, some PDFs consist of scanned documents and we know that search engines can’t read images. Their representation in a SERP can also get screwy. In the US government site shown, each page in the document showed up in the snippet as Page 1, Page 2, etc.
The first heading in the document may get picked up as the “title tag” of the search result, so pay attention to it. Better still, use the Document Title of the PDF to advantage. If you use Microsoft Word to create the PDF, you need to select File/Properties to find the dialog box. If you left it blank, the document title might read “Microsoft Word”, which isn’t very click-worthy.
Hyperlinks in the PDF should be enabled and have good anchor text. The PDF itself should be linked from an already indexed page.
You should invest in a copy of the full Adobe Acrobat so that you can edit the PDF that was created by some simple program or Office 2007.
(Curtis) R. Curtis, Jake Baillie, Jordan Kasteler, Scott Hendison
moderator: Jake Baillie
Scott Hendison from SearchCommander gave some practical checklists to use before buying hosting. By asking such questions, you can save yourself a lot of bother later on.
What Apache software is in use?
What control panel is offered?
What, if any, mods are installed?
How are mods used and used, e.g. via .htaccess? php.ini? http:conf?
Is shell access available?
Speed and performance?
Effective Action-Based Copywriting
Brian Clark (regrettably unable to attend), Heather Lloyd-Martin, Jill Whalen
moderator: Carolyn Shelby
Interactive Site Reviews: Focus on Organic
Andy Langton, Stoney deGeyter, Robert Charlton, Brant Bukowsky
moderator: Michael Bonfils
International and European Site Optimisation
Michael Bonfils, Andy Atkins-Krueger, Ralf Schwoebel, Frank Watson
moderator: Dixon Jones
Local Search Optimisation
David Klein, Joe Laratro, William Leake, Justin Sanger
moderator: Larry Mersman
Conversation and Word-of-Mouth Marketing
Todd Parsons, Louise Rijk, Ben Fisher
moderator: Mark Jackson
How To Move Your Website Without Chaos
Jake Baillie, Andy Langton, Guillaume Bouchard, Ralf Schwoebel
moderator: Jake Baillie
Interactive Site Reviews: Focus on Links
Rae Hoffman, Roger Montti, Rebecca Kelley
moderator: Rae Hoffman
Increase Your Post-Click Conversion Performance
Glenn Alsup, Philippe Lang, Alex Porter
moderator: Alex Bennert
The Secret Life of On-Site Search Exposed!
Laura Dansbury, Marc Cull, William Leake
moderator: Jessica L Bowman
Five Bloggers and a Microphone – What’s The Worst That Can Happen?
Andy Beal, Lee Odden, Michael McDonald, Barry Schwartz, Jane Copland
moderator: Ken Jurina
Web Services and Cloud Computing
Mike Culver, Microsoft Representative, Jeff Hardy, Kevin Gough
moderator: Jake Baillie
26 Steps Revisited – 2008
Brett Tabke
moderator: Brett Tabke
Interactive Site Reviews: Focus on Organic
Brian Clark, Heather Lloyd-Martin, Jill Whalen, Jeremiah Andrick