Charlie Rose interview with Marissa Mayer

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There is a shorter version on YouTube, but it is worth hearing all 54 minutes of this interview by Charlie Rose with Marissa Mayer, VP of Search Product and User Experience, Google.

[googlevideo]http://video.google.com/videoplay?docId=2130473232539454111[/googlevideo]

He next interviewed Eric Schmidt, CEO, Google:

[googlevideo]http://video.google.com/videoplay?docId=8240499345320964787[/googlevideo]

Close down your competitor via Google Maps?

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Google Maps example of place closedSearch Engine Roundtable has an interesting post by Barry Schwartz about how Google Maps makes it easy for anyone to edit a business listing to say that it has closed permanently. I knew that Circuit City will shut its doors forever tomorrow and I looked for one that had already been marked “Place Closed” in Google Maps. No, that wasn’t me, as it seems that someone at Google has to approve these submissions. Read Barry’s article for a full account of how this happens. The problem shouldn’t worry anyone who has claimed their entry, but unclaimed entries without a point of contact may make it impossible for Google to check with the business owner. As this news spreads, I expect the feature’s process to be tightened up.

Looking for local results?

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This is not news in North America, where Google introduced last July an input field for your postcode or suburb presumably so that subsequent results would be localised for you. I just saw it for the first time in Australia.

This appears to be a test, as I could not reproduce it for other words I tried, e.g. pillows. It would seem that certain words have been identified as “local shopping” keywords, and Google would like to display results that it presumes come from local businesses.Localisation testing in Australia

For a normal search, the URL is:

http://www.google.com.au/search?num=100&hl=en&newwindow=1&q=mattresses&btnG=Search&meta=

When I add a postcode, the URL becomes:

http://www.google.com.au/search?oi=local&ct=location-input-top&q=mattresses&num=100&site=search&hl=en&newwindow=1&output=search&sa=G&near=3000

I didn’t notice any difference in the SERP other than the input box disappeared after I nominated my postcode, so this test might be limited to seeing how many people use it.

Nonetheless, this supports my previous post that SEO will get harder as more and more users begin to localise their results. They don’t need to log in but some people will not remember many months later that they had localised their Google experience.

SEO is getting harder

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WebProNews reports yet another Google experiment for selected users where they see a “My preferred site” link to the left of the URL in a search result. The idea is that users who are constantly choosing certain sites will prefer to see results from those sites over others that might rank above it. Users need to log into their Google accounts to make this possible. I cannot see this experiment from Australia so far.

Some weeks ago, Google allowed logged-in users to vote out certain sites so that they would not be shown in subsequent searches. That alone promped SEOs to speculate that Google may well take these votes into consideration at some point. Google is already showing localised results in some parts of the US and now here is the latest experiment where positive votes are being studied.

Who knows – perhaps Google could compare both negative and positive votes from a large sample to smooth out artificial voting schemes? At the moment, one does not have to log into Google, but it wouldn’t be too difficult to introduce inducements that will compel the majority to be logged in. No other search engine poses even a mild threat, so there won’t be any likelihood of users defecting to other search engines.

Such uncertainty for ranking-centric SEO was a common theme at the recent Webmasterworld conference last November. Many of my SEO peers are in agreement that it is a matter of time before two users will see different rankings owing to personalisation and localisation. Most reputable SEO companies are no longer offering a “Top 10” ranking, so what are their customers buying?

I feel strongly that there will always be a place for applying proven on-page and off-page SEO techniques to websites to give them a fighting chance to rank high for someone, somewhere. If these sites also do “the right thing” and offer excellent, sticky content for their audience, then high rankings will be enjoyed by most users. What do you think?

Google Testing Enhanced Listings, Pagelinks & Auto-Spelling Correction

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Danny Sullivan has made a thought-provoking post concerning possible changes to the Google Search engine. It is about some testing that has been seen by some users. Do visit his site to read the details and see the images, but here is why some of these changes could be relevant to SEO:

  1. Enhanced Listings. Citysearch (US version) is supplying restaurant ratings to Google. I can’t see this test yet, but reading between the lines tells me that restaurant site owners may need to get into Citysearch and/or supply some restaurant data in a structured manner.
  2. Pagelinks. This is a new term coined by Danny. He is seeing search results where the snippet includes a “Jump to” to an anchor link on the same page. In the example search of “monopoly rules property” the destination page contains a menu at the top left, where the word “property” links to rules about that topic lower down the same page. This tells me that we may need to insert more anchor links where possible and it makes sense to do so.
  3. Automatic Spelling Correction. I can see this test in Australia. If you type what looks like a spelling mistake, Google shows the top two results as the best “Did you mean?” guesses. The SEO implication is that we now have yet another SERP where the #1 natural result has been pushed down the page.

Wynn Las Vegas Promo Code during CES

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If you haven’t booked a room for your visit to CES 2009 in Las Vegas, you can’t go wrong at $139/night (plus taxes) at the Wynn. The discount coupon code is RHHED07. [No, I don’t get a commission from them] :lol:

Here is a direct link to the Wynn Reservation form.

The rates are valid for the month of January but the cheapest rooms at $129 are gone for the CES period. Suites begin at $149.

CntrStg at CES 2009

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CntrStg is a big improvement (at least in terms of location) over other blogger activities held in previous years. The venue during CES 2009 is the Wynn hotel, just a short walk from the LVCC. Check out the CntrStg site for details.

It’s a place where bloggers can blog (obviously) using a fast connection and meet others, including vendor reps. The companies presenting there have been requested by the attendees, so there will be a stong affiliation and a better outcome for both parties. Speaking of parties, there will be a few held at this location, but you must register in advance.

It’s the first CES I will miss, as I used to be sponsored by my user group or Microsoft over the years.

Clever HP campaign (and chance to win a prize)

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Check out Mauricio Freitas’ Geekzone.co.nz and look for the HP competition that he’s running along with a bunch of my other friends from the Windows Featured Communities gang.

The competition doesn’t require you to visit all “50 of the world’s top bloggers”, but you increase your chances of winning up to 50 prizes if you do.[youtube]http://www.youtube.com/watch?v=kNijmnfgg60[/youtube]

In fact, this competition has been running for a while, but I just found out about it, so some of those 50 sites have ended their competitions. My former work colleague at RingCentral (to whom I consulted remotely), Gina Hughes owns Techie Diva, which has a handy list of the closing dates.

This has been a great marketing win-win for both HP and the 50 sites that will get additional sign-ups.

Webmasterworld conference day 4 – Pubcon

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The major networking event of the conference was Pubcon, which was held in the Hofbrauhaus Las Vegas, at 4510 Paradise Rd, Las Vegas, NV 89169. It ran from 1:30 to 5:30 pm. Beer flowed freely in large, heavy steins and was tempered with snippets of sausages.

This was a great place to meet other attendees in the industry. Most of the corporate attendees had left, so that they could enjoy the whole weekend at home, leaving behind just the serious networkers. Almost everyone had time to chat and pose for photos with Matt Cutts.

Click to enlarge

The WebProNews Video crew was there and filmed some of my co-speakers – Bill Hunt and Bruce Clay. I took the opportunity to interview cameraman Roger Akers – a chat was more like it. He showed me the video camera he uses – it costs over $14,000. As you will see in his Matt Cutts video below, the directional microphone did a great job of cutting out the background roar.

Roger is also working on a feature film with another professional, but he could not reveal the plot. I wished him well on that venture. I mentioned that my son Keith is studying film-making at university, so I had more than a passing interest in his profession.

In the video interview, Matt Cutts repeated the points he made in the Search Engine Smackdown the previous day. Ranking isn’t “dead” per se, but it will be less important because of Universal Search and how using video, audio and other elements will help sites rank on the first page.
WebProNews VideoMore WebProNews Videos

Matt showed an HTC G1 phone running Google Android. It looks good but it’s too early to say if it will do better than the iPhone.
Click to enlarge
Click to enlargeLots of people were lining up to be photographed with Matt, including myself. – Stephan Spencer from NetConcepts (left) was also there – not that he lined up for a photo but I asked Matt to pose with him.:lol: Click to enlarge
More Pubcon photos at Flickr.

Webmasterworld conference day 3

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Satya Nadella
Satya Nadella

The keynote address was delivered by Satya Nadella of Microsoft Live Search.

E-Commerce and Shopping Cart Optimisation

  • Rob Snell, Ethan Giffin, Jimmy Duvall
  • moderator: Joe Laratro

Contextual Ad Program Vendor Roundtable

  • Microsoft Representative, Shuman Ghosemajumder, Derek Brinkman, Tony Wills
  • moderator: Heather Lloyd-Martin

Getting Rid of Duplicate Content Issues Once and For All

  • Rahul Lahiri (no show), Derrick Wheeler, Ben D’Angelo, Priyank Garg
  • moderator: Rand Fishkin

Ben D’Angelo from Google cited how they handle duplicate issues. They have many systems for de-duping URLs at various stages in the crawl/index pipeline. They cluster pages, then choose the best representative cluster. There are different filters for different types of duplication. Your site is not “penalised” – simply, a duplicate page will not rank high.

How can you avoid dupes?

  • For exact dupes – use a 301, such as in tracking URLs, www vs non-www situations.
  • Near duplicates – use noindex / robots.txt, such as in printable pages, PDFs, clones of other sites.
  • Country domains – a new language is not a dupe. Add unique country content. Use ccTLDs.
  • URL parameters – if data does not affect the substance of the displayed page, put it in a cookie.

How can you avoid duplication by another site?

  • If distributing articles, show the original, absolute URL in the content.
  • Syndicate content that is different to the version on your site
  • If you use others’ articles, manage your expectations
  • Scrapers and proxies won’t affect you too much, but if you are concerned

Best way to reach Google – Webmaster Discussion Group

Domain Names and Trademarks – Legal Issues

  • Deborah Wilcox, Clarke Walton, David Naffziger
  • moderator: Melanie Mitchell

Deborah Wilcox, from Baker and Hostetler, gave a sobering account of the “Million Dollar Domain Case”. In this incident, the plaintiff was punchclock.com. They made software to record worker hours and to calculate payroll deductions.

The defendant was punch-clock.com, a Canadian company that sold into the US and made a similar product. It ranked higher in a search and the company ignored a C&D in 2001.

There was a Florida lawsuit in 2007. The defendant defaulted, so the judge ruled in favour of the plaintiff. In brief, the defendant had to transfer the domain name and pay over $1,000,000 in damages and corrective AdWords advertising for seven years!

CSS and HTML Coding Today

  • Ted Ulle, Marc Juneau, Bryan Gmyrek, Lachlan Hunt
  • moderator: Lawrence Coburn

Bryan Gmyrek gave examples of how you can work with datafeeds with the help of PHP, Perl and databases.

Interactive Site Reviews : Focus on Organic

  • Byron White, Scott Hendison, Bruce Clay, Jessie Stricchiola
  • moderator: Dixon Jones

Podcasting and Podcast Optimisation

  • Glenn Gaudet, Jay Berkowitz, Cindy Turrietta, Tim Bourquin
  • moderator: Joe Laratro

Learning To Love Your Quality Score

  • Michael Stebbins, Jason Cooper, Mary Berk, Dan Sundgren
  • moderator: Brad Geddes

Linkfluence : How To Buy Links With Maximum Juice and Minimum Risk

  • Rand Fishkin, John Lessnau, Aaron Wall
  • moderator: Todd Malicoat

Mostly Viral Top Traffic Alternatives, or SEO on a Shoestring Budget

  • Brett Tabke, Marty Weintraub, Jessie Stricchiola, Gary Kirk
  • moderator: Carolyn Shelby

What Every Webmaster Should Know About Code Installation

  • Marc Juneau, Bryan Gmyrek, Ralf Schwoebel, Todd Keup
  • moderator: Jake Baillie

Interactive Site Reviews : Focus on E-Commerce

  • Rob Snell, Ethan Giffin, Bob Rains
  • moderator: Rob Snell

Top Secret Tools of The Trade

  • Todd Malicoat, Rand Fishkin, Jessie Stricchiola
  • moderator: Joe Laratro

Optimising Your Site for Contextual Ads

  • Matt Daimler, Jaan Janes, Aaron Wall
  • moderator: Jon Kelly

Optimising Your Site for Contextual Ads

  • Matt Daimler, Jaan Janes, Aaron Wall
  • moderator: Jon Kelly

Real-World Low-Risk, High-Reward Link Building Strategies

  • Eric Enge, Rebecca Kelley, Roger Montti, Greg Hartnett
  • moderator: Chris Tolles

Effective Domaining Strategies

  • Jeremy Wright, Jeff Libert, Jay Berkowitz, Victor Pitts
  • moderator: Michael Bonfils

Information Architecture : Design Mistakes You Can’t Afford to Make

  • Scott Fegette, Ted Ulle, Daniel Schulman
  • moderator: Heather Lloyd-Martin

Organic Site Reviews

  • Greg Boser, Todd Friesen, Jill Whalen
  • moderator: Tim Mayer

In-House SEO, PPC, and Campaigns

  • Jessica L Bowman, Allison Fabella, Ana Schultz, Jill Sampey, Dan Perry
  • moderator: Melanie Mitchell

Taking Your Analytics Data Beyond the Page View

  • Shuman Ghosemajumder, Geoff Mack, John Marshall
  • moderator: Joe Laratro

Geoff Mack from Alexa Internet introduced Alexa Research, a new competitive analysis tool in beta release. It shows your web competitors, their success and where they get traffic. You can see their visitor demographics, the upstream and downstream sites, the shared audience, the top URLs, and so on.

You can drill down quite deep and get down to a specific category, whether the site accepts ads, where the company is based, and more. Want to find sites that target a certain demographic, such as a Midddle Eastern female aged 55-64 and living in a certain country, who went to graduate school, and browses from work! If you are fussy, you only want to find a site that has a certain minimum pageviews, minimum monthly growth, etc. Alexa Research can do it.

Sign up for the beta at http://cardea.alexa.com/

Community Hacking – 96 Baiting Strategies You Can Employ

  • Todd Malicoat, Ian Ring, Bill Hartzer, Jane Copland
  • moderator: Andy Beal

Ian Ring had an intriguing title for his presentation, “Optimising Conversion using Genetics”

Equally as challenging was his assertion that your stylesheet can affect optimal user behaviour. CSS can determine how you display links. Ian introduced “Genetic Algorithms” where user behaviour, namely, clicks could be used to weed out poor CSS values and strengthen favourable ones.

In this ecosystem, survival of the fittest requires a measurement of fitness. This can be any measurable action, such as a click, a transaction, subscriptions, and so on.

For more information, visit http://biostyle.ianring.com/

The Wonderful World of Widgets

  • Lawrence Coburn, Peter Adams, Patrick Sexton, Will Price, Peter Yared
  • moderator: Jake Baillie

Forums and Communities : Building, Management, and Optimisation

  • Chris Tolles, Lawrence Coburn, Roger B. Dooley, Brett Tabke
  • moderator: Brett Tabke

Interactive Site Reviews

  • Matt Cutts, Nathan Buggia
  • moderator: Greg Boser

Super Session : Search Engines and Webmasters – aka: The Search Engine Smackdown

  • Matt Cutts, Sean Suchter, Nathan Buggia, Erik Collier
  • moderator: Brett Tabke
Matt Cutts
Matt Cutts

Webmasterworld conference day 2

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George Wright brends a rake in a BlendTec domestic blender
George Wright blends a rake in a BlendTec domestic blender

Day Two of the Webmasterworld was keynoted by George Wright of Blendtec, better known for the viral video series Will It Blend?. George gave an entertaining presentation about how BlendTec achieved millions of visits (therefore, brand awareness) with a budget of only $50.

When George was new at the company, he noticed piles of sawdust in their demo room and was told that the founder, Tom Dickson, liked to test new components by blending wood and that this was normal. George immediately saw the viral marketing potential and asked Tom for a marketing budget. Tom generously suggested $50, which turned out to be just right.

George bought a lab coat, some marbles, a McDonald’s Happy Meal, a rotisserie chicken, and so on. Each of them was blended by Tom and the video of each experiment was placed on YouTube with some Digg publicity. Some 75 such videos have been released, including some resulting from viewer suggestions.

This fantastic viral marketing campaign has resulted in:

  • 65 million views on YouTube (34th most subscribed channel)
  • 120 million views on the willitblend.com site
  • 200,000 subscribers
  • 700% increase in retail product sales and a pull-through effect on B2B product lines
  • Great brand awareness, including a mention in US Congress

BlendTec has no need to spend money on traditional advertising. In fact, a radio station in New Mexico pays them to make blend videos, then shows them on local TV as commercials for their blend of music – this must be the only marketing department that generates revenue!

Analytics Vendors and Package Implementation

  • Brett Crosby, Richard Zwicky, Jamie Smith
  • moderator: Melanie Mitchell

Local and Mobile Search

  • Shailesh Bhat, Alex Porter, Chris Zaharias, Gregory Markel
  • moderator: Andy Beal
Danny Dover of SEOmoz at their booth
Danny Dover of SEOmoz at their booth

Brand Management

  • Brian Combs, Lauren Vaccarello, Tony Wright, Jessica L Bowman
  • moderator: Joe Laratro

Brian Combs is an SVP and Chief Futurist at Apogee Search. His message was that reputation is best protected before a problem occurs. It gets harder once the mud starts flying. Precautions you can take include:

  • Monitoring online conversations
  • Using consistent language
  • Create and propagate several websites for your company.

If the problem has arisen, then you should engage with the aggrieved person in a professional, non-defensive manner. Learn to recognise trolls and avoid them.

Set up multiple sites for products, perhaps a microsite for a problem that has gained widespread attention and encourage traffic to it (rather than your main site). Encourage positive articles on third-party sites. This does not mean pay-to-blog posts, editing Wikipedia, Googlebombing or other deceptive tactics!

Webhosting Industry Overview

  • Aaron Phillips, Ben Fisher, Amy Armitage, (Curtis) R. Curtis
  • moderator: Aaron Shear

Real-World Winning Tactics for Content Creation

  • Rupali Shah, Robin Liss, Ted Ulle
  • moderator: Derrick Wheeler

Interactive Site Reviews: Focus – Social Media

  • Brent Csutoras, Tamar Weinberg, Bill Hartzer, Michael Gray
  • moderator: Todd Malicoat

SEO Design and Organic Site Structure

  • Mark Jackson, Lyndsay Walker Blahut, Aaron Wall, Alan K’necht
  • moderator: Todd Friesen

How SMBs Can Use PR Campaigns To Grow Traffic

  • Lisa Buyer, Robin Liss, Greg Jarboe, Jiyan Wei
  • moderator: Michael McDonald

Competitive Intelligence : Know Thy Competitor Well

  • Jake Baillie, Andy Beal, Larry Mersman, William Atchison
  • moderator: Bruce Clay

Andy Beal described a lot of useful websites that you can leverage to spy on your competitors:

  • domaintools.com
  • ranks.nl/tools/spider.html
  • siteexplorer.search.yahoo.com
  • seomoz.org/tools
  • soloseo.com/tools/indexRank.html
  • copernic.com
  • technorati.com
  • google.com/alerts
  • searchanalytics.compete.com
  • touchgraph.com
  • google.brand.edgar-online.com
  • seekingalpha.com/transcripts/
  • google.com/patents
  • Oodle.com

For more information, visit RadicallyTransparent and trackur.com

Some exhibits at Webmasterworld 2008
Some exhibits at Webmasterworld 2008

The Big Dedicated Server Payoff

  • Alexander Barbara, Jeremy Wright, David Driskill
  • moderator: Roger B. Dooley

Ground-Up SEO Content Development as Pure Business Strategy

  • Heather Lloyd-Martin, Matt Tuens
  • moderator: Gillian Muessig

Interactive Site Reviews: Focus on Brand and Social Reputation Management

  • Brian Combs, Tony Wright, Geoff Livingston, Bill Hartzer
  • moderator: Alex Bennert

SEO and Big Search

  • Melanie Mitchell, Dave Roth, Maile Ohye, Derrick Wheeler
  • moderator: Joseph Morin

Alternative Discovery and SEO – Feeds, PDFs, and Blog SEO

  • Rick Klau, Stephan Spencer, George Aspland, Greg Jarboe
  • moderator: Joe Laratro

George Aspland talked about optimising PDFs to facilitate alternative discovery. For example, some PDFs consist of scanned documents and we know that search engines can’t read images. Their representation in a SERP can also get screwy. In the US government site shown, each page in the document showed up in the snippet as Page 1, Page 2, etc.

The first heading in the document may get picked up as the “title tag” of the search result, so pay attention to it. Better still, use the Document Title of the PDF to advantage. If you use Microsoft Word to create the PDF, you need to select File/Properties to find the dialog box. If you left it blank, the document title might read “Microsoft Word”, which isn’t very click-worthy.

Hyperlinks in the PDF should be enabled and have good anchor text. The PDF itself should be linked from an already indexed page.

You should invest in a copy of the full Adobe Acrobat so that you can edit the PDF that was created by some simple program or Office 2007.

George has a great PDF about PDFs at his blog: http://www.evisionsem.com/blog

Reputation Monitoring and Management

  • Jessica Berlin, Andy Beal, Lee Odden
  • moderator: Todd Friesen

Hosting Issues and SEO/SEM

  • (Curtis) R. Curtis, Jake Baillie, Jordan Kasteler, Scott Hendison
  • moderator: Jake Baillie

Scott Hendison from SearchCommander gave some practical checklists to use before buying hosting. By asking such questions, you can save yourself a lot of bother later on.

  • What Apache software is in use?
  • What control panel is offered?
  • What, if any, mods are installed?
  • How are mods used and used, e.g. via .htaccess? php.ini? http:conf?
  • Is shell access available?
  • Speed and performance?

Effective Action-Based Copywriting

  • Brian Clark (regrettably unable to attend), Heather Lloyd-Martin, Jill Whalen
  • moderator: Carolyn Shelby

Interactive Site Reviews: Focus on Organic

  • Andy Langton, Stoney deGeyter, Robert Charlton, Brant Bukowsky
  • moderator: Michael Bonfils

International and European Site Optimisation

  • Michael Bonfils, Andy Atkins-Krueger, Ralf Schwoebel, Frank Watson
  • moderator: Dixon Jones

Local Search Optimisation

  • David Klein, Joe Laratro, William Leake, Justin Sanger
  • moderator: Larry Mersman

Conversation and Word-of-Mouth Marketing

  • Todd Parsons, Louise Rijk, Ben Fisher
  • moderator: Mark Jackson

How To Move Your Website Without Chaos

  • Jake Baillie, Andy Langton, Guillaume Bouchard, Ralf Schwoebel
  • moderator: Jake Baillie

Interactive Site Reviews: Focus on Links

  • Rae Hoffman, Roger Montti, Rebecca Kelley
  • moderator: Rae Hoffman

Increase Your Post-Click Conversion Performance

  • Glenn Alsup, Philippe Lang, Alex Porter
  • moderator: Alex Bennert

The Secret Life of On-Site Search Exposed!

  • Laura Dansbury, Marc Cull, William Leake
  • moderator: Jessica L Bowman

Five Bloggers and a Microphone – What’s The Worst That Can Happen?

  • Andy Beal, Lee Odden, Michael McDonald, Barry Schwartz, Jane Copland
  • moderator: Ken Jurina

Web Services and Cloud Computing

  • Mike Culver, Microsoft Representative, Jeff Hardy, Kevin Gough
  • moderator: Jake Baillie

26 Steps Revisited – 2008

  • Brett Tabke
  • moderator: Brett Tabke

Interactive Site Reviews: Focus on Organic

  • Brian Clark, Heather Lloyd-Martin, Jill Whalen, Jeremiah Andrick
  • moderator: Heather Lloyd-Martin
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