Ash Nallawalla's blog

Name calling and bullying your customers isn’t a great idea.

Check out the these emails between Paul Christoforo of Ocean Marketing and a customer named Dave about the delays on the new Avenger N-Controller which Christoforo was representing. http://penny-arcade.com/resources/just-wow1.html Dave was unhappy that the orders were delayed without any notification or explanation and that he had pre-ordered earlier than other people and newer orders were […]

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