Ash Nallawalla's blog

The Planet’s 24×7 support isn’t

Ash Nallawalla

14 August 2007

Other

The PlanetI was cancelling my dedicated server at The Planet (EV1) and noticed that cancellations have to be confirmed by telephone or chat. I tried to reach customer service or technical support, both of whom are advertised as 24×7, but both were offline. Perhaps their definition means “24×7 during business hours”?

Ash Nallawalla

Search strategist experienced in large, complex websites. Ash's Google+ profile

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